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FAQs

You will receive your shipment within 3-5 working days for orders at Cairo, 3-7 working days in other governorates.
You can pay online through Activjel.com website, and Cash on Delivery is also applicable.

You can view your orders at any time using our website. Simply follow the steps below: 1. Log in to our website and click on 'my account' at the top of the page. 2. Click on the link ‘View Orders’ on the left of the page, this will show you your order history.

You are free to refund or exchange any item(s)* that you are not completely satisfied with, as long as they are returned in an unused condition, within 14 days of receipt of your order with a copy of the Invoice. see Our Return & Exchange Policy

Yes, You can pay in installments through Valu, Aman, and Premium.

Upon making an order, you will get prompted to enter your address, therefore, your shipping fees are determined according to your location. see Our Shipping Policy

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